Feedback and Complaints

Centacare is committed to high quality services for our clients and communities with a focus on continuous improvements.  Your feedback allows us the opportunity to review our services and make improvements where appropriate.  All feedback received will be confidential.


Do you have feedback, a compliment or would like to suggest an improvement? We invite you to give feedback via our online questionnaire.

Feedback can be provided in person at any of our office locations, over the phone or by using the online Feedback Questionnaire below.  Feedback forms are also available from each office location. Please speak to our friendly staff to obtain your copy.

Feedback Questionnaire


If you have a specific complaint you would like addressed, please use the following form:

Centacare’s Client Services Information Brochure can be accessed by clicking the below images:


Centacare’s Client Feedback Report 2021 can be accessed by clicking below: