Organisations sometimes need to engage external professionals to assist with internal issues which impact on strategic and operational performance.

The Employee Assistance Program has the experience and capability to assist organisations to plan, implement and evaluate strategies and processes designed to manage or prevent the emergence of workplace issues which may lead to conflict and impede optimum performance.

Strategic Solutions to Workplace Conflict

Employee Assistance Program offers its organisations strategic solutions to workplace conflict through consultancy and training, including:

  • Consultancy to design conflict management strategies, policies and procedures
  • Programs to develop knowledge and skills for managers to enable them to prevent and deal with situations which have the potential to develop into conflict
  • Training in conflict resolution skills designed to enable staff to deal with conflict and maintain positive working relationships