Issues addressed through counselling

The Employee Assistance Program provides counselling to address the needs of organisations and their employees through a comprehensive range of services. At the core of which is short-term, professional counselling using evidence-based psychological interventions.

Counselling intervention is designed to identify and assist employees in resolving both work and personal issues that may be adversely affecting employee performance and wellbeing.

Areas may include, but are not limited to:

  • Personal issues
  • Relationship issues
  • Work/personal stress
  • Interpersonal conflict
  • Working relationships
  • Substance abuse
  • Gambling
  • Grief and Loss
  • Trauma
  • Depression
  • Anxiety
  • Financial problems

Counselling – Where, When and How

All clients seeking a service through the Employee Assistance Program will be offered an appointment with an appropriately qualified worker and within a timeframe agreed upon.

Employee Assistance Program endeavours to ensure the “best fit” counselling for individuals, this includes:

  • Providing face-to-face counselling at convenient locations
  • Priority response times
  • Emergency telephone response 24/7
  • Phone counselling availability for remote situations

Referral to Specialist Services

Employee Assistance Program may provide referrals to specialist services for individual clients with issues requiring longer term or specialised therapies.