Employee Assistance Program has extensive experience in providing counselling and trauma management across the full range of critical incidents. Our range of services is designed to limit the impact of critical incidents on employees and organisations. Our approach is underpinned by current research on critical incident and trauma management.
Counsellors can be on-site within specified priority response times (outlined in the signed contracts for each organisation) to provide individual and/or group psychological first-aid. By arrangement with the organisation, the counsellor will conduct a post-incident follow-up.